Our Areas of Focus
We focus on assisting individuals who have experienced financial losses due to romance or cryptocurrency-related fraud. Our team operates within Canadian legal frameworks and prioritizes the needs and concerns of those we support. We apply blockchain analysis and legal experience to evaluate each situation thoroughly.
Meet Our Team
Learn more about our team members, who combine professional experience with a supportive, client-focused approach to their work.
Michael Hier
General Counsel, Legal Department
Oversees all legal aspects of the recovery process, ensuring strict adherence to legal frameworks to protect client interests.
Sophie Leblanc
Blockchain Investigator, Investigations Department
Specializes in tracing fund movements across complex blockchain networks to uncover critical paths for asset recovery.
David Chen
IT Director, Information Technology
Leads the IT infrastructure and security strategy, ensuring all client data and internal systems are protected with enterprise-grade protocols.
Ryan O'Connor
IT Support Specialist, Information Technology
Provides technical assistance to team members, ensuring smooth operation of all hardware and software used in the recovery process.
Narain Al-Rashid
Database Administrator, Information Technology
Manages the complex data architecture that stores and organizes blockchain transaction records for investigator access.
Monica Patel
Senior Software Engineer, Information Technology
Develops and maintains the secure case management platform that allows the team to track recovery cases efficiently.
Lisa Kim
UX/UI Designer, Information Technology
Designs client-facing interfaces and internal tools to make the recovery process intuitive and easy to navigate for both staff and...
Erica Roberts
Client Support Specialist, Client Services
Works directly with clients to develop and execute effective strategies for navigating the recovery process and reclaiming lost assets.
Alex Bennet
Client Support Specialist, Client Services
Provides empathetic support, helping clients understand each step of the process with clarity and reassurance.
Stacy Wellington
Client Support Specialist, Client Services
Focuses on recovering funds from investment and romance scams by combining detailed investigative work with compassionate client support.
Chiara Cerrato
Client Support Specialist, Client Services
Utilizes advanced blockchain analysis to uncover crucial data, supporting the team's efforts to track and recover misappropriated cryptocurrency.
Jessie Armour
Client Support Specialist, Client Services
Serves as a primary point of contact, ensuring clients receive clear communication and supportive guidance at every stage.
Bradley Johnson
Client Support Specialist, Client Services
Provides empathetic support, helping clients understand each step of the process with clarity and reassurance.
Our Core Principles
Integrity
We uphold the highest standards of honesty and fairness, ensuring our clients can trust our actions and words.
Transparency
Our processes are clear and open, providing clients with every detail they need to feel secure in their decisions.
Client Focus
Your needs guide our approach, ensuring personalized and dedicated support throughout your journey with us.
Insights
from Our
Clients
”I lost over $40,000 in Bitcoin to a fake trading platform. I didn't know where to turn. Refund Authority took my case and I didn't pay a cent until the money was back in my wallet. Legit service.”
Clarice Turner
Investment Scam
”Someone hacked my phone and cleaned out my crypto wallet. The team helped me file reports and track where it went. Took a while but they stuck with it. Never asked for money upfront like those other sites.”
Brian Moten
Cryptocurrency scam
Take the Next Step Toward Recovery
We understand the challenges you’ve faced. Our dedicated team is here to guide you through the recovery process, ensuring clarity and support every step of the way.